House Rules

Who are our treatments for

Our massages are exclusively for women.

Arriving on time

We kindly ask you to arrive on time. If you arrive more than 10 minutes late, unfortunately the treatment cannot proceed and this will be considered a no-show.

Out of respect for the privacy of other clients, we ask that you do not arrive more than 15 minutes before your appointment.

Hygiene

For the safety of all our clients, we cannot perform treatments if head lice or nits are detected. In that case, the appointment will be terminated and a fee of € 25.00 per person will be charged. If in doubt, please contact us in advance.

Cancellation or rescheduling

Appointments can be cancelled or rescheduled free of charge up to 24 hours in advance.

Cancellations within 24 hours of the appointment will be charged at 50% of the treatment fee. A no-show will be charged at 100% of the treatment fee. If the appointment was booked with a gift voucher, the voucher will be forfeited.

We work exclusively by appointment and reserve the time especially for you. With a late cancellation or no-show it is often no longer possible to fill the slot.

Agreement to house rules

By making an appointment you agree to our house rules and this cancellation policy.

Thank you for your understanding and trust.

Questions about the house rules? Send us an email at info@headspaenschede.nl or call us at 06 14 87 43 81.